Privacy Policy – Ultramarine Technology

 

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1. Company Information

This Privacy Policy applies to Ultramarine Technology and its operating entities:

Entity	Details
Hong Kong Registered	ULTRAMARINE TECHNOLOGY CO., LIMITED（群青科技有限公司） BRN: 59803663 Address: Room 2, 3/F, Ruby Commercial Building, 480 Nathan Road, Kowloon, HK
Shenzhen Operations	Shenzhen Ultramarine Technology Co., Ltd（深圳市群青科技有限公司） USCC: 91440300578811854R Address: Huaqiang North, Futian District, Shenzhen, China
Privacy Contact	info@ultramarinetechnology.com Tel: +852 6150 3259 / +86 135 2879 0910

 

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2. Scope

This Policy covers all personal data collected via:

Our website ultramarinetechnology.com

Order placement, payment, and shipping processes

Customer support channels (email, WhatsApp, Shopify Inbox)

Marketing subscriptions (newsletters, SMS, social ads)

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3. Data We Collect

Category	Examples	Purpose
Automatic Data	IP address, browser type, device ID, pages visited, referral URLs	Site optimization, fraud prevention
User-Provided Data	Name, email, shipping/billing address, phone number, order notes	Order fulfillment, invoicing, delivery
Third-Party Data	Payment confirmation (PayPal/Shopify), tracking updates (UBI)	Transaction processing, logistics

 

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4. How We Use Your Data

We process data only for legitimate business purposes:

Order Fulfillment: Process payments, ship products, send tracking updates

Marketing (Opt-in Only): Send wholesale catalogs, new product alerts, discount codes (you may unsubscribe anytime)

Compliance: Meet tax, customs, and anti-fraud requirements

Improvement: Analyze site behavior to optimize user experience

No Impact on Orders: Unsubscribing from marketing will never affect your ability to place orders or receive after-sales support.

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5. Data Sharing & Cross-Border Transfers

We never sell your data. We share only with essential service providers:

Partner	Purpose	Region
PayPal/Shopify Payments	Payment processing	Global
UBI Smart Parcel	Shipping & tracking	HK/CN/EU/US
Google Analytics	Site analytics	US (SCCs applied)
Meta Pixel	Ad performance	US (SCCs applied)

Cross-Border Safeguards: For EU/UK users, we use EU Standard Contractual Clauses (SCCs) to legally transfer data to Hong Kong/China.

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6. Your Privacy Rights

You may exercise the following rights by contacting info@ultramarinetechnology.com:

Jurisdiction	Rights
Hong Kong (PDPO)	Access, correct, or delete your personal data
EU/UK (GDPR)	Access, rectification, erasure ("right to be forgotten"), data portability, object to processing
California (CCPA)	Know what data we collect, delete data, opt-out of "sales" (we do not sell data)
China (PIPL)	Access, copy, correct, delete, restrict processing

We will respond to all requests within 30 days.

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7. Data Retention

Order Data: 7 years (tax/accounting compliance)

Marketing Data: Until you unsubscribe

Log Data: 12 months (fraud prevention)

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8. Children’s Privacy

We do not knowingly collect data from children under 13 years old. If you believe a child has provided data, contact us immediately for deletion.

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9. Changes to This Policy

We may update this Policy periodically. Material changes will be notified via email or site banner. Continued use constitutes acceptance.