Terms and Conditions

The following terms and conditions apply to all transactions on ultramarinetechnology.com (The "Website") and your use of the Website itself.

ultramarinetechnology.com (The "Website") is the limited name of a company based in Hong Kong. You and we agree to submit to the exclusive jurisdiction of the courts located within the Sydney of VIC , Australia shall any such dispute arise. In these terms "we" refers to ultramarinetechnology.com (The "Website") and "you" and "your" refers to any visitor to the Website or any ultramarinetechnology.com (The "Website") customer.

Stocking
Everything is instock.Default Fulfilled Australia.
(HK)ROOM 2, 3/F, Ruby Commercial Building, 480 Nathan Road, Kowloon,Hong Kong SAR
(CN) A2905,Dongfang Shidai Square,Huaqiang Road,Futian District,Shenzhen City, Guangdong Province,China
(AU) PO Box 6014 Chullora NSW 1405, Australia
Please notice that some of the items are out of stock and not available for ship from PO Box 6014 Chullora NSW 1405, that we will ship from Hong Kong. In these circumstances items, to expedite receiving your order, parcels will take the first flight. Delivery will vary up to 2-8 business days. Tracking will offered to you and you can track on Australia Post website.
If an item is unavailable to ship within a few days an email will be sent to notify the customer and a refund can be given.
FREE SHIPPING discount code is used all orders, that all will be shipped by economy with registered e-Parcel from Hong Kong. Express shipping option is not available when using FREE SHIPPING Code.

Images
Product images are for illustrative purposes only and may differ from the actual product. Due to differences in monitors, colors of products may also appear different to those shown on the site. The images on ultramarinetechnology.com (The "Website") are copyright protected, but may be used on the condition that the user credits the source of the picture.

Payments
Our secure buying system is authorised via PayPal AND Shopify Pay
One of the most respected web payment systems;
Choose your product and click the add to cart button.
You will be taken to the payment page.
If you are going to pay with PayPal system which takes payment directly from your bank a/c via your card details. Australia postage is included in the final price.
All items prices are in AU dollar Not including GST/TAX.
If you decide to cancel during the process, you will go to a cancellation page so you can be certain your order is not proceeding.
You do not have a PayPal account to make a transaction. There are more payment systerm you can chose on page.

Please take care our collection account seriously and do not trust anyone to send you another collection account avoid the fraud.
1. Paypal Accounts:
China Paypal Account: 361758267@qq.com
Account Name：（深圳市群青科技有限公司）shenzhen ultramarine Technology Co., Ltd
Hongkong Paypal Account : 158128878@qq.com
Account Name：（群青科技有限公司）Ultramarine Technology Co., Ltd
2. Shopify Payment:
Visa, Master, Amex, Apple pay, Google Pay, Shop Pay (if you paid in any way, the payment will refunds though it to your original account)
Account Name: ULTRAMARINE TECHNOLOGY CO., LIMITED
Bank Account No.: 801209933838
3. Bank Transfer Payment:
Account Name: ULTRAMARINE TECHNOLOGY CO., LIMITED
Bank Account No.: 801 209933 838
Beneficiary Bank Name: HSBC
Band Code: 004
Beneficiary Account Address: 1 Queen's Road Central.Hongkong
Swift Code: HSBCHKHHHKH

Australia all prices are in australian dollar Not including GST (10%) and the eletroncis have other VAT (10%) If you decide to cancel during the process, you will go to a cancellation page so you can be certain your order is not proceeding.


Shipping
1. Normal Orders all Default Shipping from Australia with Smart UBI System (Delivery within 2-8 Business Days)
2. Wholesale Orders all Default Shipping by Express from Hongkong. Express Visa DHL/UPS/Fedex unless you live in an area they deem rural and it will ship via EMS Express Post. (Delivery within 3-5 Business Days)
3. Promotion or Discounts Orders all Default Shipping from Hongkong with Economy shipping by economy with registered e-Parcel. (Delivery within 2-8 Business Days) or Where free delivery is applicable.

Australia post does not publish the information to the public tracking systems. You can request it via their Facebook/Twitter accounts.

ultramarinetechnology.com (The "Website") will make all reasonable efforts to have the Goods delivered to the Customer Or its designated agent as agreed between the parties pursuant to the Order on or before the estimated delivery date. But the force majeure factors,ultramarinetechnology.com (The "Website") shall not be liable for
(1) any failure to deliver; or
(2) delay in delivery for any reason; or
(3) any damage or loss due to unloading or packaging; or except to the extent that such
(4) Damage was caused by the negligent act or omission of ultramarinetechnology.com (The "Website"), including such damage to property caused upon entering premises to deliver the Goods.
(5) The parties acknowledge that any delivery date prescribed under the order Or ultramarinetechnology.com (The "Website") is an estimate of the expected delivery time and in any interpretation is not a guaranteed delivery time.
If you encounter any of these factors, please accept our sincere apologies for the inconvenience, and give us more patience and support, we will do re-ship or replace or refunds if you needed.


Problems
In the event that any items are lost or damaged during transit, please submit a support message via our contact page under online page. We will try our best to deal with the problem until you are satisfied.
If your order has taken longer than 30 days and has been lost by postal we will issue a refund or ship a replacement as soon as possible.
Australia Post require 30 working days (from the postal date) before they consider an item lost.
It is also worth checking with your local Post Office to see if they are holding the parcel.
1. Your item will by dispatched to the address used at check out.
2. We are not responsible for items sent to an incorrectly supplied address.
3. We are not responsible for items you forget to collect it in time from Australia Post.
Please noticed: Item(s) returned to us will incur an additional fee for re-posting.


Returns
We accept returns for all purchases that reach us within 30 days of the original delivery date. We can only accept non faulty items returned to us within reasonable time and in resalable condition. All items must be returned to us before a refund or replacement is issued.
We are pleased to offer free returns for all full price items purchased within the CN.
Transportation costs based on inventory, we do not offer free returns for orders outside the CN. Please note that it is the responsibility of the purchaser to cover the cost of the return shipment to the CN.
Ultramarine Technology cannot be held responsible or liable if returned products are lost or misdirected in transit. In order to make sure your return reaches us safely, we strongly advise you use an insured and tracked service.
We are unable to accept returned full price products that reach us more than 30 days after the original delivery date, or sale products that reach us more than 14 days after the original delivery date. Please do make sure that we can process your return quickly and easily by ensuring that all products are returned in their original condition and packaging.
If you change your mind and wish to exchange a product, And fit for re-sale. we will only accept products returned to us in their original condition. Please return the product with reasonable time (accepted 7 days only) Attention Please: We will charge extra 25% restocking fee after except for compensation product price difference
If you donot want have it that It's not about product issues or our service issues. Please return the product with reasonable time (accepted 7 days only) Attention Please: We will charge extra 25% restocking fee, And shipping cost will not refundable. The refund execution will doing within 1-2 (business days) after we received the return back parcel.
If you got faulty item. Please accept our sincere apologies for the inconvenience. Please submit a support message via our contact page on button page (shopify inbox). We will then advise on how to proceed. We can only accept non faulty items returned to us within reasonable time and in resalable condition. (limited 30 days from signature) Free return shipping, No restocking fee, And fit for re-sale unless we have been given prior notice that an item is faulty. Delivery charges are refundable if you show us shipping receipt if you paid. Faulty items we received or offered return back tracking to us. We can do refunds within 1-2 ( Business Days) or Re-ship one in 1-2 ( Business Days). You will received the new parcel within 2-8 ( Business Days)
If your order not arrival over 30 days, Please accept our sincere apologies for the inconvenience, If parcel still in transit and delivery soon, we refunds 10% Fees for compensation. Or arrange re-ship, or refund service.

Tracking
ultramarinetechnology.com (The "Website") Warranty Claims
sales@ultramarinetechnology.com
Please submit a support message via our contact page.
htttp://www.ultramarinetechnology.com

Distance Selling Regulations
Under the Australia’s Distance Selling Regulations you have the right to cancel your order for any item purchased from ultramarinetechnology.com (The "Website") for a limited refund.
This does not apply to items that cannot be returned for hygiene reasons or have been unsealed. Order cancellations must be made in writing,
quoting your name, address and order number, within 30 days of delivery of your item(s) by post to the address above.
Once you have canceled your order, the goods should be returned to the same address, in their original condition, within 30 days of receipt.
The item is your responsibility until it reaches us.
For your own protection, we recommend that you send the parcel using a delivery service that insures you for the value of the goods.

ACL
Our goods come with guarantees that cannot be excluded under the Australia Consumer Law (ACL).
You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage.
You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.


Special Conditions
ultramarinetechnology.com (The "Website") will not accept any responsibility for any variation in shade, material or composition shown within our website.
Canceled orders are only permitted with prior authorisation of ultramarinetechnology.com (The "Website")
We have the right to refuse to accept a canceled order for any reason and as such the customer is responsible for all cost and the items are deemed non-returnable for any reason.
Website colors should be used as a guide only.


Fraud, High Risk or other customers
We reserve the right to refuse orders not originating from Australia or Australia credit card holders due to high fraud risk.
Other than New zealand, ultramarinetechnology.com (The "Website") does ship internationally.
But Payment address match the shipping address.

Intellectual Property Rights
The rights in the designs and the content of this Website are owned by ultramarinetechnology.com (The "Website"). They are protected by copyright and other intellectual property rights.
You may not copy, reproduce, modify, distribute or display any part of this site without permission. All commercial product licenses and rights are owned by ultramarinetechnology.com (The "Website") ? 2019 to current.

Warranty Guidelines
ultramarinetechnology.com (The "Website") here by warrants to the purchaser that all parts are serviceable and functional. If a part is found to be defective within 30 days from date of invoice, ultramarinetechnology.com (The "Website") shall at its discretion, provide either a replacement or a refund. Parts not defective, which are returned for any reason, (e.g. ordered wrong year, wrong model, changed mind) may be subject to a restocking charge.
Log a warranty message at ultramarinetechnology.com (The "Website") and it will be addressed in queue.

All returned parts must be accompanied by a sales receipt or invoice number. The warranty will be void if the parts are not returned in the same condition they are sold. We shall not be responsible for any parts which have been altered, modified, disassembled or damaged by misuse or accident subsequent to purchase.
ultramarinetechnology.com (The "Website") is not responsible for buyer’s error. No warranty or reimbursements will be given for delay, labor, mileage, or any other costs in

ultramarinetechnology.com (The "Website") Warranty Claims: sales@ultramarinetechnology.com
Please submit a support ticket via our contact page：htttp://www.ultramarinetechnology.com

ultramarinetechnology.com (The "Website") products are suitable for home or light commercial use. Signs of industrial or intensive commercial use, neglect and malice will exclude any warranty claim.

Feedback or Review
We want to ensure that your experience shopping with us is a happy one.
We want to know how we can make this experience better for you so, if you have any comments or suggestions, we want to hear about them.
If you satisfied with our products and services, please leave good review.

Right to Alter Terms & Conditions
We reserve the right to alter these terms and conditions without notice from time to time.